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  • 5 Ways to Reduce Network Hardware Maintenance Costs

    5 Ways to Reduce Network Hardware Maintenance CostsLooking for ways to lower your Cisco networking maintenance costs? Many IT departments are doing the same thing. Network hardware maintenance can take a big bite out of the annual IT budget. Plus, the network is mission critical so most companies require some type of maintenance plan. Here are 5 ways to reduce the cost of maintenance without sacrificing quality:

    Shop Around: Getting quotes from multiple potential vendors is one of the easiest ways to cut costs out of your IT budget. By shopping around, you can get a better sense of what a reasonable price is for the level of coverage you need. As with anything, if a particular estimate seems too good to be true, it probably is.

    Consider a third party maintenance provider: Third party maintenance providers can offer maintenance plans that provide similar coverage for a fraction of the price. Plus, a third party provider has greater flexibility to tailor a plan to your needs. Concerned about quality? It depends on the organization. However, sometimes the manufacturer uses the same third-party provider to handle some of their maintenance coverage.

    Ask for the best possible deal: Rates are negotiable! Always ask, "Is this your best price?"

    Avoid automatic renewal clauses: As you read your contract, keep an eye out for auto-renewal clauses and do your best to avoid them. Automatic contract renewals might be positioned as a benefit for you (no lapse in coverage) but without an end date in sight, you may lose the opportunity to ask for better pricing or better coverage.

    Consider locking in your annual rate for three to five years: One of the best ways to save money on your maintenance program is to negotiate a set rate for the next three to five years. This will eliminate the need to renegotiate each year and will make budget planning simpler. But be sure to arrange for the opportunity to negotiate a new contract at the end of the term of the agreement.

    Networking equipment maintenance is often an important necessity, but there are ways to lower your costs. Shop around, and you're on your way to significant cost savings!

    World Data Products offers basic networking maintenance services as well as custom-designed options to meet your organization's needs. Our Worldtech™ programs utilize certified technicians to deliver fast resolution to keep everything running smoothly, or repaired/replaced as quickly as possible when that is necessary.

    Questions? Call 888-210-7636 or contact one of our Networking Maintenance Specialists today for a free consultation.

  • What is Total Data Eradication?

    Are you considering Certified Computer Tape for your organization and wondering how a tape reseller can guarantee that all of the sensitive data has been removed? Or, perhaps you are looking to sell old computer tape and want to be confident that your data will be eradicated before the tape is resold. The answer is Total Data Eradication.

    What is Total Data Eradication and what does it involve? Total data eradication is a comprehensive data removal process used by the most qualified tape services companies to erase information. It's important to recognize that not all tape resellers use the total data eradication method to ensure that tapes are in like-new condition. Total data eradication is a multi-step process that includes the following steps:

    • Onsite tape audit. The total data eradication process starts with an onsite audit of Volser numbers on the tapes you wish to sell. A list of audited tapes is compared with the list of tapes you intend to sell and wipe clean to ensure there aren't any discrepancies. Once the reseller is certain that they have the right tapes, they transport those tapes in a secure truck or shipping container back to the warehouse. Tapes that are waiting to be destroyed are kept in a safe and secure location until they are ready to go through the data eradication process.
    • Warehouse tape audit. Once the tapes arrive at the reseller's warehouse, they are audited a second time to ensure that all tapes are accounted for and that only the right tapes are scheduled to have their data destroyed. The second audit list is sent to the client for data eradication approval. Once approval is received, the data eradication process begins.
    • Tape overwriting. Many of today's high-tech tapes cannot be degaussed (erased) to remove data. Instead, these tapes are overwritten with generic data to wipe out any proprietary data that might exist on them. It is essential that the overwriting process be completed from end-to-end on each tape. This process may need to be repeated multiple times to ensure complete overwriting of the original data.
    • Read and write testing. After a tape is overwritten in the total data eradication process, it is necessary to test that tape to make sure that only the overwritten data remains. To do this, each tape is read to make sure that all sensitive data is removed. If a tape is found to contain bits of the original data, the tape is run through the overwriting and reading steps again.
    • Testing for errors. The final step in the total data eradication process is to test each tape for errors. Quality Certified Computer Tape that has completed the total data eradication process will not contain any permanent or gross errors, a fact that even new computer tape can't boast.

    Total data eradication is what makes the difference between quality certified computer tape and the other used tape products. More about Total Data Eradication by Volser here. We also offer media destruction and onsite erasure services as well.

    To learn more about how computer tape from World Data Products can benefit your organization, request a complimentary, no-obligation consultation with a Certified Tape Specialist today!

     

  • Alternative to Cisco Networking Maintenance

    Alternative to Cisco Hardware MaintenanceIt’s no secret that Cisco Smart Net Total Care is expensive, but IT departments continue to buy Smart Net coverage because it works and provides peace of mind. What if you could obtain a similar maintenance program complete with options for next business day replacement, but for a lot less money?

    It's like this: Network maintenance programs are a lot like car insurance. You need to have it but only use it once in a while. Like car insurance, you can pay a range for the same coverage depending on which provider you choose. The good news is that Cisco is great networking equipment and very reliable. The other good news is that it's often mission critical and there has to be a plan that includes a spare on the shelf or in the rack, or at least next business day replacement.

    Imagine paying 50% less for the same network hardware coverage and working with a trusted company that has been in the IT hardware industry for thirty years and has thousands of networking items in stock. The Worldtech™ maintenance program from World Data Products provides the peace of mind you need, at a price that is well under the OEM, and very competitive when compared to other third party maintenance providers.

    Here is how a third party network maintenance program can be a benefit to your department:

    Third party network maintenance offers considerable savings versus OEM plans. The biggest reason that companies use third party maintenance is because of the significant savings. Who wouldn't be interested in a plan that offers most of the coverage options that the OEM offers, but at half of the cost?

    Third party plans can cover legacy products no longer supported by the OEM. IT hardware manufacturers encourage or require upgrading to their newest equipment on a schedule, roughly every three years. As a result, it can be difficult to maintain support for legacy hardware that is working just fine. Third party maintenance providers are much more flexible with the hardware that can be covered, this extends the life and return on investment for gear that is stable and working.

    Third party maintenance works well side-by-side with OEM program. Maintenance plans are not an “all or nothing” proposition. You can keep your OEM coverage on some of your networking gear and have third party coverage on other components. Whatever makes the most sense for your department and your budget.

    Excited to learn what the Worldtech™ third party network maintenance program can do for your company? Request a complimentary network maintenance cost analysis or call 1-888-210-7636 to speak with one of our Worldtech™ specialists today.

  • How to Sell Used Networking Equipment

    photo of used Cisco switchesDid you know that you can sell your used networking equipment? Of course you did, that's why you're here!

    It's true, you can, and it's not even difficult. Your department has used or decommissioned networking equipment in the data center that you want to sell because your IT department knows how to get a greater return on investment. Plus, every few years you refresh the Cisco rack with new or refurbished switches and routers, and paying an electronics recycling service to dispose of network hardware that still has value is potentially expensive and wasteful.

    It's easy to sell used Cisco or other networking equipment, especially when you work with a company that has thirty years experience in ITAD (IT Asset Disposition). Here is what you need to know:

    That's it!

    Questions? Call 888-210-7636 or contact one of our IT Asset Disposition Specialists today for a free consultation.

  • How Is Certified Tape Better Than New Tape?

    Certified computer tape

    is available from World Data Products and several other providers. Some companies claim that their certified tape will perform better than the same tape in new condition. How can they can claim such a thing? How is it possible that previously used, certified tape could be superior to new tape?

    two data tapes New or Certified Computer Tape?

    First, what do we know about new magnetic media tape? "New" backup tape may be recently manufactured or a new-old-stock product that has never been deployed in a tape library. New tape is typically batch tested after the manufacturing run.

    Batch testing backup tape

    involves pulling a few random tapes from a batch that could be hundreds or thousands of items, and testing those tapes. If the selected tapes pass quality control testing, it's assumed that all of the tapes in the batch are good and they are packaged for sale. Only a few tapes were tested for performance and reliability and that most of the new tapes have not, which could mean that they won't perform as well as the test tapes.

    Certified tape starts its life like any other new tape, it is manufactured, sold for use in tape libraries, and mounted to backup important data. At some point due to a hardware or cartridge change, the tapes are sold to a company such as World Data Products as used tape. Here is  where and how a used tape becomes a "certified" tape: A USED tape is an untested tape that has not been cleaned up or refurbished to like-new condition. It may or may not have data on it. It may or may not have been partially erased or even degaussed. Most data tapes that have been degaussed cannot be reused. A CERTIFIED tape from World Data Products has been cleaned, and tested 100% from end-to-end, certified to be error-free with no permanent or gross errors. This means that the tape has been checked in real time from beginning to end and passed quality assurance testing. It is a time-intensive process and the only way to guaranty that the tape will function as intended and be reliable.

    Not all vendors have the same process to test and certify tape

    Notice that during our tape certification process, every used tape is erased and tested for performance and reliability. This is one of the significant differences between certified tape and new tape. With new tape, it's possible to purchase a tape with a manufacturing defect and not know until it fails when deployed in the tape library. With certified tape, you are confident that every tape from World Data Products has been tested.

    So, is certified tape better than new tape? It can be. A certified tape that has been tested end to end can be more reliable than a new tape.

    Still have questions? Call 888-210-7636 and ask for tape services, or use this form to request a complimentary, no obligation consultation with a Certified Computer Tape Specialist today!

  • Dispose of Old Servers for Free

    Every few years, IT Asset Disposition (ITAD) professionals are tasked with the responsibility to dispose of decommissioned or surplus server equipment. Many companies pay an electronics recycling company to take away used servers instead of handling disposal themselves. Electronics disposal can be expensive and there is a better way.

    used servers IT Asset Disposition made easy!

    What if we told you that you could get rid of your old servers quickly, and potentially make a profit in the process? If it's old, like, really old, there may be no value left for resale. We will help you determine which hardware can be resold, picked up at no cost to you, or sent to your local recycling company if that is the only option left.

    Choosing the right server reseller is the key to success. For thirty years, World Data Products has been helping organizations capture more return on investment from IT assets. Plus, we make the process easy!

    We buy used servers, networking equipment, and storage from many brands including Cisco, Dell, HP, UCS, IBM, Super Micro, EMC, NetApp and others. We also buy and sell IP phones, wireless access points and controllers.

    To learn more about how to sell used servers and avoid paying a disposal company to haul it away, call 888-210-7636 or contact one of our IT Hardware Specialists today for a free consultation.

  • Moving to Third-Party IT Hardware Maintenance

    Making the Move to Third Party IT Hardware MaintenanceThird party maintenance agreements

    can be a great way to save your organization money without sacrificing the quality or reliability.

    One reason why some IT managers or directors don’t rely more on using a third-party maintenance program is because original equipment manufacturers (OEMs) do their best to capture that business in an ongoing maintenance contract. Service contracts are a very profitable part of the OEM business model and they don’t want to lose that revenue stream.

    World Data Products has a data center services division that offers Worldtech™, a server and networking maintenance program that covers all of your IT hardware, from routers and switches to servers and storage arrays. We also provide data erasure and destruction, migration, even moving the data center. Need to dispose of that surplus or decommissioned gear? We have attractive buyback options as well.

    If you are ready to explore the savings and benefits of moving to a third party maintenance program, call 888-210-7636 or contact one of our IT Hardware Specialists today for a free, no-obligation consultation regarding IT hardware maintenance or our other services.

  • How to Sell Used HP Servers

    How to Sell Used HP ServersYou just completed a server upgrade! Now, your data center has used HP servers to dispose of and you're responsible for ITAD (IT Asset Disposition) so you know that there’s a thriving market for used HP servers.

    With that in mind, you will want to get some return on investment for those servers that are only one or two generations behind the current offerings.

    So, what is the process for your company to sell servers to World Data Products?

    First, make a list of your servers and configurations. Compile the information in a text document or a spreadsheet. This will speed up the process for us to make an offer. Note the amount and type of processors, drives, memory, network adapters, and anything else special in the configuration.

    Next, fill out our contact form to sell hardware, we will respond and get your list, review the list, and make an offer.

    That's it! It's an easy process. Once an offer is made and there is a hardware buyback agreement, we coordinate and pay for the freight. We have been doing this for thirty years and make the IT Asset Disposition process a smooth, professional experience.

    Questions? Call 888-210-7636 or contact one of our IT Hardware Specialists today for a free consultation.

  • Choosing Third Party Maintenance

    Choosing Third Party MaintenanceWhat's the number one difference between a maintenance plan offered by the original equipment manufacturer (OEM) and one offered by a third party maintenance (TPM) company? Not sure? I will give you a hint: It’s flat and it’s green and you keep it in your wallet.

    Yes—money. The biggest difference between OEM and third party maintenance programs is the cost. Most maintenance plans for servers and networking equipment offered by TPM companies will look and feel exactly like an OEM plan. In fact, OEMs often use TPM companies to fulfill their IT hardware service contracts only they charge you much higher rates than the TPM company would if you did business with them directly. Clearly third party maintenance is an excellent cost-saving option for today’s enterprise organization.

    Are you wondering how to go about choosing a third party maintenance company? Questions you should ask potential TPM partners include:

    • Are your technicians OEM certified? Reputable TPM companies utilize technicians that are OEM certified on the equipment they service. Don’t assume that your TPM uses certified technicians—ask.
    • What types of coverage do you offer? Most TPM companies offer maintenance programs that mirror what the OEM is offering. Some will offer completely customized solutions as well—so if you don’t see a program that will meet your organization’s needs, be sure to ask if they can customize a program for you. Even some refurbished IT hardware can be covered by OEM and third party plans.
    • What’s included in my maintenance plan? Clarify the specifics of each plan you are considering and what services might cost extra. If a server fails, will it be replaced with the same equipment—or better? Will the replacement parts be new or refurbished?
    • What’s not included in my maintenance plan? Can the TPM company cover all of your technological equipment under one plan? (For example, including your printers with your servers and networking equipment?) Is anything specifically excluded from the plan? If so, what—and why?
    • Who will be my point of contact? Will your organization have a dedicated point of contact for maintenance claims? Are you funneled to the next available agent in a massive call center? Who will answer the phone if your network fails in the middle of the night on a weekend?
    • What number do I call? And is there more than one? An often overlooked detail during the buying process, knowing how many phone numbers you will need to wrangle when your network is down is an important consideration. Ideally, you should be able to call one dedicated number regardless of the type of equipment that failed and get the service you need.
    • How do I file a service claim? What do you need to do in the event that you need to file a claim? Is there an online website where you have forms to complete? Paper forms that need to be submitted? Or will a phone call to the claims center suffice? Knowing what hoops you need to jump through to file a service claim before the server crashes will ensure that you get your system back online sooner rather than later.
    • What does the coverage cost? Is your network covered with your monthly payment or annual contract? Or are there additional fees for particular services such as rush requests and sparing services? If some services are available via ala carte pricing, be sure to get a copy of the pricing list before you sign an agreement so that you can consider total maintenance cost against any other full-coverage programs.
    • Is there a satisfaction guarantee? Does the TPM company stand behind its work and guarantee customer satisfaction? How do you report a concern with service or product quality? How are those concerns handled—and how quickly? Does the company have customer testimonials on its website or references you can talk to?

    Third party maintenance is a fantastic way for your organization to fully leverage your IT budget and save money. Most organizations save at least 50% and sometimes up to 80% over OEM maintenance pricing. With that in mind, third party maintenance is a no-brainer, but knowing who you are doing business with and the services they will provide is essential. Do your research. Ask lots of questions. You could be on your way to serious savings.

    Questions? Call World Data Products at 888-210-7636 or contact one of our IT Hardware Specialists today for a free consultation.

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