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  • How does a used server become a refurbished server?

    used servers compared to refurbished serversIf you're in the market to buy used servers, chances are good that you've run into IT hardware resellers that describe their products as "refurbished." If you're wondering what makes a server refurbished, you aren't alone. Most IT professionals are familiar with two different conditions of IT hardware: new and used. If a server is new, it's never been used. If a server is considered used, you know that another data center owned it before you. Adding the word refurbished can muddy the waters, making it unclear as to exactly what you're buying.

    Today, we will clear up the question of what makes a server refurbished.

    In order for a server to be considered refurbished, the following must be true:

    • The server has been owned by at least one data center prior to yours; and
    • The server must have been returned to a like-new condition before you bought it.

     

    Sounds simple! It is, but there's more to it than that. Here are specifics that you can count on if you purchase a refurbished server from a reputable IT hardware reseller:

     

    • Refurbished servers are subjected to comprehensive testing. Reputable IT hardware resellers are careful to test each component to ensure reliability. If a component fails during the testing process, the technician determines whether or not it can be repaired and if it's cost-effective to do so. At World Data Products, we have a well-managed ISO 9001:2015 Quality Management System. Components that do not meet our quality standard are scrapped.

     

    • Refurbished servers are cleaned. With refurbished servers you don't have to worry about the dust bunnies that might be living inside the case of the server. Used servers are taken apart and carefully cleaned. The outside is cleaned and painted if required.

     

    • Refurbished servers are reset to original equipment manufacturer OEM factory settings. After a server is cleaned up, tested, and received any necessary cosmetic touch ups, the device is reset to factory settings. What does that mean for you? Well, that refurbished server "thinks" and acts just like a new server--only significantly less expensive.

     

    • Refurbished IT hardware is backed by a warranty. It's no secret that when you buy a refurbished server, you are buying a product that was once owned by someone else. The difference between buying used and refurbished gear is that with refurbished equipment, the IT hardware reseller that refurbished the gear stands behind their work with a warranty to protech you against any future issues. They believe in their work and will do what they can to make it right in the event that you have issues with your purchase. (Chances are good that you won't have any issues at all, but you know you're covered if you do.)

     

    Remember the golden rule of buying refurbished IT hardware: While all refurbished servers were once owned by someone else (a.k.a. "used"), all used servers are not refurbished. When your IT department buys a refurbished server, you're getting the best of both worlds: the low prices of the "used" server market plus the quality and reliability of buying new.

    If your IT department already takes advantage of the savings by choosing previously owned equipment, would you rather fill your data center’s server rack with cheap used servers, or quality refurbished servers offered at a deep discount?

    World Data Products sells used Dell servers that have been cleaned in our refurbishment process, tested, and guaranteed with a warranty. When it comes time to refresh your rack, buy a server from a trusted industry leader. We have deep inventory of blade servers, tower servers, and rack mount servers. In addition to Dell servers, we also buy and sell HP, IBM, and Cisco UCS.

    Why trust World Data Products for refurbished servers and networking equipment? Take a look at this video describing our refurbishment process here.

    Questions? Call 888-210-7636 or contact one of our IT Hardware Specialists today for a free consultation.

  • Recycling Used Servers

    ITAD and selling used serversWith the growing emphasis on reducing an organization's carbon footprint, today's IT professionals are responsible for finding ways to dispose of used servers in ways that are more friendly to the environment.

    Often, a data center that needs to get rid of servers no longer in use, will contact a company that specializes in ITAD (IT Asset Disposition). Recycling a decommissioned server generally involves parting out the hardware to components including the drives, memory, fans, power supplies, and network adapter cards that can be used again. If the chassis or board is too old for resale, it is recycled responsibly with a qualified electronics recycling vendor.

    Is there way to recycle used servers for free? Yes!

    World Data Products has a used server buyback program. We buy packages of server and networking equipment from data centers. If the list of hardware has enough value left in the components, we coordinate and pay for shipping to our facility. If the hardware is too old and would cost more to ship than the components are worth, we will recommend local disposal with an electronics recycling firm. Brands we look for include used Dell, HP, IBM, and Cisco UCS servers.

    Here's how it works:

    1. Create a list of the server hardware you wish to recycle. Be as specific as possible, how many, which kind, and capacity of drives? How many and which processors? How much memory is there in each server, power supplies etc.?
    2. Assess your company's data security policy. Will your company be responsible for data destruction, or will World Data Products need to provide data/media destruction or shredding services? We perform a thorough audit of the equipment, resetting the configuration back to its original factory settings. All drives are tested and formatted. Additional erasure or destruction requirements must be agreed on in advance.
    3. Get the specifics on shipping. World Data Products arranges and pays for the shipping. We can even coordinate packing when necessary. Is the data center on the 12th floor with no access to packing materials? If there is enough value in the equipment, we can get it done.
    4. Send us your list. Upload your list in one of these document or spreadsheet formats (xlsx, docx, txt, rtf), or just paste the text into our "sell servers" contact form.

    Recycling is a great way to keep old hardware out of the landfills. Selling decommissioned equipment to an ITAD professional enables your department to recycle server equipment and potentially make money at the same time.

    World Data Products buys used servers, networking equipment, and storage from many brands including Cisco, Dell, HP, UCS, IBM, Super Micro, EMC, NetApp and others. We also buy and sell IP phones, wireless access points and controllers.

    Questions? Call 888-210-7636 or contact one of our IT Hardware Specialists today for a free consultation.

  • Data Center Services

    Data Center Services

    World Data Products is a single-source solution provider with data destruction, erasure, and migration services. On-site or off-site, our data center services will help you comply with your security requirements, environmental policy, or simply help get rid of surplus or decommissioned hardware.destruction of hard drives and tapes

    Our comprehensive data services include:

    • Erasure of tapes and hard drives for recycling or reuse
    • Total data eradication by volser for tape cartridges
    • Data destruction & shredding for traditional HDD and solid state drives (SSD)
    • Data migration to other formats
    • Secure transportation and relocation
    • Packing and crating
    • Site decommissioning
    • Logistics
    • Lock boxes for secure off-site destruction
    • E-waste recycling and disposal for end of life servers and networking hardware

    Moving to the cloud?

    We will also provide certificates of recycling or a certificate of data eradication for your records. Is your department finishing a virtualization project? Moving applications the cloud? Let us know how we can help solve your hardware or transportation logistics challenges.

    Call 888-210-7636 or contact a Data Services Specialist to discuss your project today.

  • Moving to Third-Party IT Hardware Maintenance

    Making the Move to Third Party IT Hardware MaintenanceThird party maintenance agreements

    can be a great way to save your organization money without sacrificing the quality or reliability.

    One reason why some IT managers or directors don’t rely more on using a third-party maintenance program is because original equipment manufacturers (OEMs) do their best to capture that business in an ongoing maintenance contract. Service contracts are a very profitable part of the OEM business model and they don’t want to lose that revenue stream.

    World Data Products has a data center services division that offers Worldtech™, a server and networking maintenance program that covers all of your IT hardware, from routers and switches to servers and storage arrays. We also provide data erasure and destruction, migration, even moving the data center. Need to dispose of that surplus or decommissioned gear? We have attractive buyback options as well.

    If you are ready to explore the savings and benefits of moving to a third party maintenance program, call 888-210-7636 or contact one of our IT Hardware Specialists today for a free, no-obligation consultation regarding IT hardware maintenance or our other services.

  • How to Sell Used HP Servers

    How to Sell Used HP ServersYou just completed a server upgrade! Now, your data center has used HP servers to dispose of and you're responsible for ITAD (IT Asset Disposition) so you know that there’s a thriving market for used HP servers.

    With that in mind, you will want to get some return on investment for those servers that are only one or two generations behind the current offerings.

    So, what is the process for your company to sell servers to World Data Products?

    First, make a list of your servers and configurations. Compile the information in a text document or a spreadsheet. This will speed up the process for us to make an offer. Note the amount and type of processors, drives, memory, network adapters, and anything else special in the configuration.

    Next, fill out our contact form to sell hardware, we will respond and get your list, review the list, and make an offer.

    That's it! It's an easy process. Once an offer is made and there is a hardware buyback agreement, we coordinate and pay for the freight. We have been doing this for thirty years and make the IT Asset Disposition process a smooth, professional experience.

    Questions? Call 888-210-7636 or contact one of our IT Hardware Specialists today for a free consultation.

  • Choosing Third Party Maintenance

    Choosing Third Party MaintenanceWhat's the number one difference between a maintenance plan offered by the original equipment manufacturer (OEM) and one offered by a third party maintenance (TPM) company? Not sure? I will give you a hint: It’s flat and it’s green and you keep it in your wallet.

    Yes—money. The biggest difference between OEM and third party maintenance programs is the cost. Most maintenance plans for servers and networking equipment offered by TPM companies will look and feel exactly like an OEM plan. In fact, OEMs often use TPM companies to fulfill their IT hardware service contracts only they charge you much higher rates than the TPM company would if you did business with them directly. Clearly third party maintenance is an excellent cost-saving option for today’s enterprise organization.

    Are you wondering how to go about choosing a third party maintenance company? Questions you should ask potential TPM partners include:

    • Are your technicians OEM certified? Reputable TPM companies utilize technicians that are OEM certified on the equipment they service. Don’t assume that your TPM uses certified technicians—ask.
    • What types of coverage do you offer? Most TPM companies offer maintenance programs that mirror what the OEM is offering. Some will offer completely customized solutions as well—so if you don’t see a program that will meet your organization’s needs, be sure to ask if they can customize a program for you. Even some refurbished IT hardware can be covered by OEM and third party plans.
    • What’s included in my maintenance plan? Clarify the specifics of each plan you are considering and what services might cost extra. If a server fails, will it be replaced with the same equipment—or better? Will the replacement parts be new or refurbished?
    • What’s not included in my maintenance plan? Can the TPM company cover all of your technological equipment under one plan? (For example, including your printers with your servers and networking equipment?) Is anything specifically excluded from the plan? If so, what—and why?
    • Who will be my point of contact? Will your organization have a dedicated point of contact for maintenance claims? Are you funneled to the next available agent in a massive call center? Who will answer the phone if your network fails in the middle of the night on a weekend?
    • What number do I call? And is there more than one? An often overlooked detail during the buying process, knowing how many phone numbers you will need to wrangle when your network is down is an important consideration. Ideally, you should be able to call one dedicated number regardless of the type of equipment that failed and get the service you need.
    • How do I file a service claim? What do you need to do in the event that you need to file a claim? Is there an online website where you have forms to complete? Paper forms that need to be submitted? Or will a phone call to the claims center suffice? Knowing what hoops you need to jump through to file a service claim before the server crashes will ensure that you get your system back online sooner rather than later.
    • What does the coverage cost? Is your network covered with your monthly payment or annual contract? Or are there additional fees for particular services such as rush requests and sparing services? If some services are available via ala carte pricing, be sure to get a copy of the pricing list before you sign an agreement so that you can consider total maintenance cost against any other full-coverage programs.
    • Is there a satisfaction guarantee? Does the TPM company stand behind its work and guarantee customer satisfaction? How do you report a concern with service or product quality? How are those concerns handled—and how quickly? Does the company have customer testimonials on its website or references you can talk to?

    Third party maintenance is a fantastic way for your organization to fully leverage your IT budget and save money. Most organizations save at least 50% and sometimes up to 80% over OEM maintenance pricing. With that in mind, third party maintenance is a no-brainer, but knowing who you are doing business with and the services they will provide is essential. Do your research. Ask lots of questions. You could be on your way to serious savings.

    Questions? Call World Data Products at 888-210-7636 or contact one of our IT Hardware Specialists today for a free consultation.

  • What You Need to Know About IT Hardware Maintenance

    What You Need to Know About IT Hardware MaintenanceIT hardware maintenance is an important aspect of keeping the data center running smoothly. The good news is that there are ways to make your maintenance program more affordable without sacrificing the coverage, reliability and quality your network or servers.

    Here are 6 things that you need to know in order to make an informed decision about your IT hardware maintenance program:

    OEM-managed maintenance is a monopoly controlled by the manufacturer. Original equipment manufacturers (OEMs) want you to believe that they are the only ones who can service your servers, storage or networking equipment. Leveraging their brand name, manufacturers imply—or sometimes state outright—that third party providers don’t have the knowledge to successfully service your network. This is not true. Why would manufacturers care who services your network as long as you buy your equipment from them? Quite simply, hardware maintenance is big business for the OEM. Physical hardware is becoming more and more of a commodity all the time, while maintenance continues to be the cash cow manufacturers depend on.

    Your servers, switches and routers are more reliable than they used to be. When the hardware maintenance business model was created, components in the data center were considered more vulnerable to failure. With advances in modular construction and general reliability, component replacement is far simpler than it was ten years ago.

    A significant amount of OEM maintenance is actually performed by contracted third party maintainers (TPM). So, here’s one that will leave you scratching your head: while OEMs want you to dismiss third party maintenance contracts on the basis that third party maintenance firms don’t have the knowledge or skills to maintain their hardware, these same OEMs are contracting with these third party maintainers to conduct the OEM maintenance without having to expand their in-house maintenance teams. So, the third party maintenance companies are good enough to do the work for the (expensive) OEM maintenance program, but not good enough to do the work under their own (cheaper) maintenance agreements? Hmmmm. Sounds fishy to me.

    Maintenance programs allow the OEM to maintain control over their share of the market. No one likes to see a lower priced competitor enter their market and steal market share. And no one can blame an OEM for leveraging their maintenance relationships to ensure their advantage with their customers. Unfortunately, IT hardware maintenance programs are a way for manufacturers to limit the introduction of refurbished equipment, keep track of future equipment acquisitions, and keep customers on a three year upgrade schedule.

    OEM hardware maintenance can result in premature hardware obsolescence. IT hardware manufacturers are in the business of creating new products and then selling them to their customers. With new products coming out all the time, OEMs declare existing product lines to be “end of life” every two to three years and reduce or eliminate support of those products. This can leave you forced to upgrade before you are ready to and while your organization’s existing hardware is still useful in order to avoid losing maintenance coverage.

    OEM hardware maintenance is not the only choice. One of the greatest kept secrets of IT hardware maintenance is that an OEM maintenance program is not your only option. Maintenance programs offered by reputable third party resellers and maintainers are just as effective as the OEM programs, only at a fraction of the price. Investigating third party maintenance programs as an option for your organization can save you considerable amounts of money.

    You don't have to choose between using your IT budget for hardware maintenance and fulfilling other strategic IT initiatives. There are easy ways to make your maintenance program more affordable without sacrificing the coverage, reliability and quality your department requires.

    Questions? Call 888-210-7636 or contact one of our IT Hardware Specialists today for a free, no-obligation consultation regarding IT hardware maintenance or our other services.

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