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  • Third party maintenance alternative to Cisco Smart Net Total Care

    Learn about Worldtech™, our affordable third party maintenance alternative to Cisco Smart NetThird Party Maintenance from World Data Products Total Care. World Data Products offers next business day replacement options for networking equipment, repair services and more! Click on the link below to see the video.

    Third Party Maintenance from World Data Products

  • Need repair service for the Cisco ASR 9000 series?

    World Data Products is your test/repair resource for cards and components in the Cisco ASR 9000 Series Aggregation Services Routers. Our repair department has a Cisco ASR9010 router chassis as a platform to test and repair line cards, power supplies, and fans. We work on Trident-based, Typhoon-based, and Tomahawk-based line cards. Need help identifying which type of Ethernet line card you have? Check this page on Cisco’s support website or contact us with questions.

    close up photo of cisco router
    Here is a small sampling of Cisco ASR 9000 feature cards and power supplies that we troubleshoot and repair:photo of a Cisco ethernet router for data centers
    Cisco Part Number Description
    PWR-6KW-AC-V3 AC power supply 6000W
    PWR-3KW-AC-V2 AC power supply 3000W
    ASR9010-FAN FAN TRAY 2 per Chassis
    ASR-9010-FAN V2 FAN TRAY 2 per Chassis
    A9K-MOD160-SE Mod160 Modular Line Card
    A9K-40GE-SE 40-Port GE Line Card

    We work on all types of line cards and modules, to discuss service or maintenance for your Cisco ASR 9000 networking equipment, contact our Parts and Repair Department at 1-888-210-7636 or complete our online request form here.

  • IT Hardware Resellers

    What You Need to Know About IT Hardware ResellersThere are two types of IT hardware resellers: original equipment manufacturer (OEM) partner organizations and independent hardware resellers such as World Data Products.

    Chances are good that you have done business with both types of vendors. Here is a comparison of the two business models, and why we have leaned towards the advantages of being an independent IT hardware provider.

    OEM Partner Resellers:

    • Has a signed agreement with the manufacturer that states that they will offer the OEM’s line of products
    • May have limitations regarding other product lines or channels in which they may sell
    • Is likely authorized to sell OEM warranties and maintenance
    • Has the rights to use logos and other branding in their marketing
    • May or may not offer refurbished products
    • Probably does not buy used server or network hardware directly from end users

    OEM Partner Summary: Partner resellers are ideal for organizations that are interested in buying new equipment and typically refresh areas of their data center every three years.

    Independent IT Hardware Resellers:

    • Are independent of manufacturers and have no limitations on what they can sell
    • Offer third-party maintenance agreements to service or repair any brand of data center hardware
    • Will find the best possible new or refurbished hardware solutions for your company's requirements rather than being confined to a specific manufacturer's restrictions
    • Can stock or source legacy or "end of life" servers, networking items, and parts
    • Do not sell OEM maintenance and support but offer third party maintenance options at a fraction of the cost of OEM maintenance programs
    • Typically offer buyback programs to purchase used servers, storage, and networking gear directly from the end users
    • May offer additional data center services such as on-site or off-site data erasure or destruction, data migration, e-waste recycling, and other solutions
    • Sell server upgrades and custom configurations
    • Companies that buy and sell used equipment have short lead times. Need something fast? Our extensive inventory enables us to receive orders and sell server configurations that can ship same day.

    Independent Reseller Summary: Independent hardware resellers are a good fit for organizations that seek to fully leverage their IT budget, or are looking for single-source solution providers that provide an array of value-added services.

    There are benefits and limitations with both types of IT resellers. Many organizations rely on both depending on the application. The key lies in choosing a partner that will best meet your company's needs for the project at hand and the budget available.

    Questions? Call 888-210-7636 or contact one of our IT Hardware Specialists today for a free consultation.

     

  • 5 Ways to Reduce Network Hardware Maintenance Costs

    5 Ways to Reduce Network Hardware Maintenance CostsLooking for ways to lower your Cisco networking maintenance costs? Many IT departments are doing the same thing. Network hardware maintenance can take a big bite out of the annual IT budget. Plus, the network is mission critical so most companies require some type of maintenance plan. Here are 5 ways to reduce the cost of maintenance without sacrificing quality:

    Shop Around: Getting quotes from multiple potential vendors is one of the easiest ways to cut costs out of your IT budget. By shopping around, you can get a better sense of what a reasonable price is for the level of coverage you need. As with anything, if a particular estimate seems too good to be true, it probably is.

    Consider a third party maintenance provider: Third party maintenance providers can offer maintenance plans that provide similar coverage for a fraction of the price. Plus, a third party provider has greater flexibility to tailor a plan to your needs. Concerned about quality? It depends on the organization. However, sometimes the manufacturer uses the same third-party provider to handle some of their maintenance coverage.

    Ask for the best possible deal: Rates are negotiable! Always ask, "Is this your best price?"

    Avoid automatic renewal clauses: As you read your contract, keep an eye out for auto-renewal clauses and do your best to avoid them. Automatic contract renewals might be positioned as a benefit for you (no lapse in coverage) but without an end date in sight, you may lose the opportunity to ask for better pricing or better coverage.

    Consider locking in your annual rate for three to five years: One of the best ways to save money on your maintenance program is to negotiate a set rate for the next three to five years. This will eliminate the need to renegotiate each year and will make budget planning simpler. But be sure to arrange for the opportunity to negotiate a new contract at the end of the term of the agreement.

    Networking equipment maintenance is often an important necessity, but there are ways to lower your costs. Shop around, and you're on your way to significant cost savings!

    World Data Products offers basic networking maintenance services as well as custom-designed options to meet your organization's needs. Our Worldtech™ programs utilize certified technicians to deliver fast resolution to keep everything running smoothly, or repaired/replaced as quickly as possible when that is necessary.

    Questions? Call 888-210-7636 or contact one of our Networking Maintenance Specialists today for a free consultation.

  • Hardware Emergencies: Hot Spare or Maintenance Program?

    Fighting Fires How to Handle Server Hardware Emergencies

    You are on the team that is responsible for data center performance and reliability, that means putting out server or networking fires. Is your strategy dependent on maintenance programs, hot spares in the rack or on the shelf, or some combination of both?

    Server hardware failure. It happens all the time. Server components such as power supplies or drives will fail eventually.

    Fire Extinguishing Tip: Be prepared. Make sure you have spares for your key server components available onsite. If you don't keep spares on hand, World Data Products offers maintenance programs to provide replacements when you need them most.

    The key to putting out most IT hardware fires is to develop quality relationships before the emergency so when your next hardware fire pops up, you'll be ready.

    Questions? Call 888-210-7636 or contact one of our IT Hardware Specialists today for a free consultation.

  • Network Hardware Maintenance or Spare and Repair?

    It’s Thursday morning and you’ve just settled into your desk with a hot cup of coffee. You’re about to get started on a pressing project when a coworker sticks his head into your office to tell you that one of your switches has failed. All of a sudden you find yourself squarely in the middle of a crisis. You have to get the network back up and running as quickly as possible. What do you do?

    Getting your network back online will depend on a number of factors: the size of your organization and your network, whether you have a maintenance program in force for your network, and whether you have a spare switch available on hand. For most organizations there are two main ways to handle a network failure. The first is to contract with a network maintenance company to manage your network hardware and handle failures for you. The second option is to have spare components on hand to swap out whenever a part of your network fails and then to have the failed component repaired. Below I look at the pros and cons of both methods to help you choose the best possible solution for your company:

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