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  • Third party maintenance alternative to Cisco Smart Net Total Care

    Learn about Worldtech™, our affordable third party maintenance alternative to Cisco Smart NetThird Party Maintenance from World Data Products Total Care. World Data Products offers next business day replacement options for networking equipment, repair services and more! Click on the link below to see the video.

    Third Party Maintenance from World Data Products

  • What’s the Difference Between Refurbished Cisco Routers and Used Cisco Networking Equipment?

    Whats the Difference Between Refurbished Cisco Routers and UsedWhat if someone offered you the choice between a refurbished Cisco router and a used Cisco router? The routers are the exact same model with the exact same configuration. This makes the routers virtually identical on paper. The only difference between them is that one of the routers is sold “used” or "as is". The other router is sold as “refurbished.” Why should you choose one router over the other?

    Is a used router the same thing as a refurbished router? No. The terms “used” and “refurbished” are often used interchangeably but aren't necessarily the same thing. With some sellers calling their networking equipment refurbished without a documented refurbishment process, it’s no wonder that buyers are confused when there is no way to verify the quality of the item.

    While refurbished routers are pre-owned (aka: used), not all used routers are refurbished. At World Data Products, our ISO 9001:2015 Quality Management System ensures that refurbished Cisco routers undergo rigorous testing, cleaning, and repair when needed to make them the superior, dependable choice every time. Also, refurbished routers from a trusted reseller will be tested and returned to the original equipment manufacturer (OEM) factory specifications. Used gear? Probably not. Our refurbished routers will come with a warranty and performance guarantee, and, the router is more likely to be eligible for Cisco Smart Net Total Care or third party maintenance. If you think you will get this quality guaranty with any used router, think again.

    While used and refurbished routers often look the same at first glance, only refurbished routers will provide a like-new product that you can count on. To learn more about how refurbished Cisco routers, switches, and other networking equipment can benefit your organization, call 888-210-7636 or contact one of our IT Hardware Specialists today for a free consultation today.

    Buy refurbished Cisco routers in our online store here

  • 5 Ways to Reduce Network Hardware Maintenance Costs

    5 Ways to Reduce Network Hardware Maintenance CostsLooking for ways to lower your Cisco networking maintenance costs? Many IT departments are doing the same thing. Network hardware maintenance can take a big bite out of the annual IT budget. Plus, the network is mission critical so most companies require some type of maintenance plan. Here are 5 ways to reduce the cost of maintenance without sacrificing quality:

    Shop Around: Getting quotes from multiple potential vendors is one of the easiest ways to cut costs out of your IT budget. By shopping around, you can get a better sense of what a reasonable price is for the level of coverage you need. As with anything, if a particular estimate seems too good to be true, it probably is.

    Consider a third party maintenance provider: Third party maintenance providers can offer maintenance plans that provide similar coverage for a fraction of the price. Plus, a third party provider has greater flexibility to tailor a plan to your needs. Concerned about quality? It depends on the organization. However, sometimes the manufacturer uses the same third-party provider to handle some of their maintenance coverage.

    Ask for the best possible deal: Rates are negotiable! Always ask, "Is this your best price?"

    Avoid automatic renewal clauses: As you read your contract, keep an eye out for auto-renewal clauses and do your best to avoid them. Automatic contract renewals might be positioned as a benefit for you (no lapse in coverage) but without an end date in sight, you may lose the opportunity to ask for better pricing or better coverage.

    Consider locking in your annual rate for three to five years: One of the best ways to save money on your maintenance program is to negotiate a set rate for the next three to five years. This will eliminate the need to renegotiate each year and will make budget planning simpler. But be sure to arrange for the opportunity to negotiate a new contract at the end of the term of the agreement.

    Networking equipment maintenance is often an important necessity, but there are ways to lower your costs. Shop around, and you're on your way to significant cost savings!

    World Data Products offers basic networking maintenance services as well as custom-designed options to meet your organization's needs. Our Worldtech™ programs utilize certified technicians to deliver fast resolution to keep everything running smoothly, or repaired/replaced as quickly as possible when that is necessary.

    Questions? Call 888-210-7636 or contact one of our Networking Maintenance Specialists today for a free consultation.

  • Hardware Emergencies: Hot Spare or Maintenance Program?

    Fighting Fires How to Handle Server Hardware Emergencies

    You are on the team that is responsible for data center performance and reliability, that means putting out server or networking fires. Is your strategy dependent on maintenance programs, hot spares in the rack or on the shelf, or some combination of both?

    Server hardware failure. It happens all the time. Server components such as power supplies or drives will fail eventually.

    Fire Extinguishing Tip: Be prepared. Make sure you have spares for your key server components available onsite. If you don't keep spares on hand, World Data Products offers maintenance programs to provide replacements when you need them most.

    The key to putting out most IT hardware fires is to develop quality relationships before the emergency so when your next hardware fire pops up, you'll be ready.

    Questions? Call 888-210-7636 or contact one of our IT Hardware Specialists today for a free consultation.

  • Cisco Networking Third Party Maintenance Alternative

    Wishing you had a more cost-effective alternative to Cisco Smart Net maintenance? Most IT departments want a plan that includes next business day replacement, or at the very least, a spare unit on the shelf. However, many people are surprised when they learn how much of their budget goes to maintain networking equipment after purchase with a Cisco Smart Net maintenance contract. What you may not know is that third party maintenance (TPM) coverage can supplement or replace your Cisco Smart Net coverage at a fraction of the cost—and, without having to sacrifice network performance and reliability.

    Third party network maintenance offers considerable savings versus original equipment manufacturer (OEM) maintenance plans. The number one reason that a company would entertain the idea of using a third party maintenance company is because of the significant savings TPM offers over OEM plans. TPM offers all of the same features and coverage benefits as OEM maintenance, but at a significant discount. This means you get all of the performance and reliability you require at about half the cost (or less) of buying OEM coverage.

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  • Moving to Third-Party IT Hardware Maintenance

    Making the Move to Third Party IT Hardware MaintenanceThird party maintenance agreements

    can be a great way to save your organization money without sacrificing the quality or reliability.

    One reason why some IT managers or directors don’t rely more on using a third-party maintenance program is because original equipment manufacturers (OEMs) do their best to capture that business in an ongoing maintenance contract. Service contracts are a very profitable part of the OEM business model and they don’t want to lose that revenue stream.

    World Data Products has a data center services division that offers Worldtech™, a server and networking maintenance program that covers all of your IT hardware, from routers and switches to servers and storage arrays. We also provide data erasure and destruction, migration, even moving the data center. Need to dispose of that surplus or decommissioned gear? We have attractive buyback options as well.

    If you are ready to explore the savings and benefits of moving to a third party maintenance program, call 888-210-7636 or contact one of our IT Hardware Specialists today for a free, no-obligation consultation regarding IT hardware maintenance or our other services.

  • Network Hardware Maintenance or Spare and Repair?

    It’s Thursday morning and you’ve just settled into your desk with a hot cup of coffee. You’re about to get started on a pressing project when a coworker sticks his head into your office to tell you that one of your switches has failed. All of a sudden you find yourself squarely in the middle of a crisis. You have to get the network back up and running as quickly as possible. What do you do?

    Getting your network back online will depend on a number of factors: the size of your organization and your network, whether you have a maintenance program in force for your network, and whether you have a spare switch available on hand. For most organizations there are two main ways to handle a network failure. The first is to contract with a network maintenance company to manage your network hardware and handle failures for you. The second option is to have spare components on hand to swap out whenever a part of your network fails and then to have the failed component repaired. Below I look at the pros and cons of both methods to help you choose the best possible solution for your company:

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  • What You Need to Know About IT Hardware Maintenance

    What You Need to Know About IT Hardware MaintenanceIT hardware maintenance is an important aspect of keeping the data center running smoothly. The good news is that there are ways to make your maintenance program more affordable without sacrificing the coverage, reliability and quality your network or servers.

    Here are 6 things that you need to know in order to make an informed decision about your IT hardware maintenance program:

    OEM-managed maintenance is a monopoly controlled by the manufacturer. Original equipment manufacturers (OEMs) want you to believe that they are the only ones who can service your servers, storage or networking equipment. Leveraging their brand name, manufacturers imply—or sometimes state outright—that third party providers don’t have the knowledge to successfully service your network. This is not true. Why would manufacturers care who services your network as long as you buy your equipment from them? Quite simply, hardware maintenance is big business for the OEM. Physical hardware is becoming more and more of a commodity all the time, while maintenance continues to be the cash cow manufacturers depend on.

    Your servers, switches and routers are more reliable than they used to be. When the hardware maintenance business model was created, components in the data center were considered more vulnerable to failure. With advances in modular construction and general reliability, component replacement is far simpler than it was ten years ago.

    A significant amount of OEM maintenance is actually performed by contracted third party maintainers (TPM). So, here’s one that will leave you scratching your head: while OEMs want you to dismiss third party maintenance contracts on the basis that third party maintenance firms don’t have the knowledge or skills to maintain their hardware, these same OEMs are contracting with these third party maintainers to conduct the OEM maintenance without having to expand their in-house maintenance teams. So, the third party maintenance companies are good enough to do the work for the (expensive) OEM maintenance program, but not good enough to do the work under their own (cheaper) maintenance agreements? Hmmmm. Sounds fishy to me.

    Maintenance programs allow the OEM to maintain control over their share of the market. No one likes to see a lower priced competitor enter their market and steal market share. And no one can blame an OEM for leveraging their maintenance relationships to ensure their advantage with their customers. Unfortunately, IT hardware maintenance programs are a way for manufacturers to limit the introduction of refurbished equipment, keep track of future equipment acquisitions, and keep customers on a three year upgrade schedule.

    OEM hardware maintenance can result in premature hardware obsolescence. IT hardware manufacturers are in the business of creating new products and then selling them to their customers. With new products coming out all the time, OEMs declare existing product lines to be “end of life” every two to three years and reduce or eliminate support of those products. This can leave you forced to upgrade before you are ready to and while your organization’s existing hardware is still useful in order to avoid losing maintenance coverage.

    OEM hardware maintenance is not the only choice. One of the greatest kept secrets of IT hardware maintenance is that an OEM maintenance program is not your only option. Maintenance programs offered by reputable third party resellers and maintainers are just as effective as the OEM programs, only at a fraction of the price. Investigating third party maintenance programs as an option for your organization can save you considerable amounts of money.

    You don't have to choose between using your IT budget for hardware maintenance and fulfilling other strategic IT initiatives. There are easy ways to make your maintenance program more affordable without sacrificing the coverage, reliability and quality your department requires.

    Questions? Call 888-210-7636 or contact one of our IT Hardware Specialists today for a free, no-obligation consultation regarding IT hardware maintenance or our other services.

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