Server Monitoring & Management
Centered in World Data Products, Inc. (WDPI) core competencies is the knowledge and experience of server maintenance, administration and management. WDPI powered by iTWatch™ Managed Services, can take corrective action before problems occur by continuously monitoring the health of your server infrastructure. By utilizing this powerful resource, we will help you significantly decrease downtime. Additionally, we have the ability to proactively forecast failures before they occur such as a critical server running out of hard drive space. Alerts are dispatched automatically to our Contact Center allowing best-time response and resolution. We have fashioned our solution with a focus on the desire of large enterprise environments to leverage consistent processes, service models and shared best practices, in order to provide a world-class server support model for your designated systems.
Our server management teams have designed global solutions for many large corporations that operate in a 7x24x365 global clock, security-sensitive environment. We are confident that our world-class team will provide your business with exceptional service that is unparalleled in the IT industry.
Key Benefits:
- 24x7 server monitoring
- Alert, performance and availability services
- Availability management as it relates to platform and OS level applications
- Hardware monitoring
- Patching via Microsoft WSUS strategy
- Hardware and software asset inventory
- Output of alerts to ticketing system
- Environmental level reporting for overall health and key indicators for review and analysis
- Active directory management and account administration
Grow your business and maximize your budget with proven IT solutions from WDPI.
To learn more about WDPI Server Monitoring and Management powered by iTWatch™ Managed Services, contact a WDPI sales representative today.