Printer & Peripheral Management
World Data Products, Inc. (WDPI) gives you everything you need to keep your printers in perfect working order. Through Printer and Peripheral Management, powered by iTWatch™ Managed Services, your business will be able to print reliably and consistently. Print management allows for remote monitoring of printer usage, the recordable status of network printers and the ability to send alerts for paper jams and other mechanical malfunctions to decrease downtime.
The iTWatch™ Managed Services central dashboard reporting enables users to see at a glance, and on a real-time basis, all the printer and peripheral devices at their site. The Site Configuration Summary Report can be used to readily spot devices that are unmanaged. Your can also assign asset tags to better track the systems that are being maintained under a service contract. When you see new devices appearing on your dashboards that do not have an asset tag, you can find out from your customer when they will be coming off of warranty and track warranty expiry dates.
Key Benefits:
- 24x7 printer monitoring
- Alert, performance and availability services
- Asset inventory and overall health reporting
- CRM alert interface availability
- Automatic ticket generation capability
- Monitor and response to iTWatch™ alerts
- Environmental level reporting for overall health and key indicators for review and analysis
Grow your business and maximize your budget with proven IT solutions from WDPI.
To learn more about WDPI Printer and Peripheral Management powered by iTWatch™ Managed Services, contact a WDPI sales representative today.