Monitoring Services
World Data Products, Inc. (WDPI) monitors all devices at your site based on industry based best-practice monitoring policies. Strong and reliable remote monitoring powered by iTWatch™ Managed Services allows you to become proactive and eliminate problems before they occur.
Setup is simple with an easy-to-use auto-discovery utility coupled with pre-defined best practice management templates. iTWatch™ allows for customized monitoring based on specific devices and applications, to meet individual business requirements.
Through error reporting and event log monitoring, WDPI receives security alerts, application errors and informational messages providing better service response time and more proactive problem solving. Remotely monitoring your drives will result in alerts being generated at critical stages including low disk space and read/write errors.
By monitoring your website, WDPI has the ability to give you statistics on site traffic and hit rates. Application and Database Monitoring provides early detection of productivity loss within your applications and database.
In addition to generating alerts, WDPI tracks the status of all your contracted hardware and software inventory. Executive and detailed level reporting will keep you in the know about your environment and give you access to critical data promptly. With the help of WDPI’s monitoring services powered by iTWatch™, you will be able to identify and address IT infrastructure weaknesses before they become critical.
Key Benefits:
- 24x7 availability monitoring and alerting (desktop, network and servers)
- Error and event log monitoring
- Drive space monitoring
- Website monitoring
- Application and database monitoring
- Asset and software inventory
- Executive level reporting
- Detailed level reporting
Grow your business and maximize your budget with proven IT solutions from WDPI.
To learn more about WDPI Monitoring Services powered by iTWatch™ Managed Services, contact a WDPI sales representative today.