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Introducing Worldtech™, WDPI's Maintenance Solutions Option

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WDPI introduces Worldtech™ to provide you with advanced technical support, parts replacement and custom-designed options that will save you up to 50% or more on your hardware maintenance support. Certified technicians and resources deliver fast resolution and provide peace of mind knowing your business is protected.

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Level I

  • 8 x 5 technical support
  • 7 a.m. - 7 p.m. CST, Monday - Friday availability
  • Next business day parts and replacement*
  • Access to certified technicians for support
    • Hardware troubleshoot
    • Basic configuration support
    • Cisco-certified technicians
    • Configuration guidelines
    • 15 minute reponse time
  • Single Point of Contact for all covered hardware, regardless of manufacturer
  • Free inbound/outbound shipping on covered parts
  • Current and end-of-life product support

Level II

  • 24x7 technical support
  • Next business day parts and replacement*
  • Access to certified technicians for support
    • Hardware troubleshoot
    • Basic configuration support
    • Cisco-certified technicians
    • Configuration guidelines
    • 15 minute reponse time
  • Single point of contact for all covered hardware, regardless of manufacturer
  • Free inbound/outbound shipping on covered parts
  • Current and end-of-life product support

Level III

  • Custom build a maintenance solutions agreement for your specific needs
  • High-level technical expertise
    • Design, installation and support of Cisco security, VOIP, wireless and switching and routing
    • We partner directly with customers to reduce expenditures, improve profitability and productivity, and provide fast ROI on capital hardware investment.
    • Parts sparing of critical hardware; onsite or WDPI storage options to meet timelines and objectives.
Routers: 1700, 1800, 1900, 2600, 2800, 2900, 3600, 3700, 3800, 3900, 7200, 7300, 7400, 7500, 7600, and 12000 Switches: 1900, 2900, 2950, 3500, 3550, 3560, 3750, 4000, 4500, 4900, 5500, and 6500 Security: PIX-501, PIX-506, PIX-515, PIX-525, PIX-535, ASA5505 ASA5510 ASA5520 ASA5540, ASA5550, and ASA5580
IP Telephony: 7906 7911, 7912, 7925, 7931, 7935, 7940, 7960, 7962, 7965, 7975, 7985. Media Convergence Servers: MCS-7800 & MCS-7900 Storage: MDS 9000, MDS 9100, MDS 9200, and MDS 9500 Wireless: AP1100, AP1200, AP1250 and WLC4000

*Next Business Day Parts and Replacement: Requires notification to WDPI by 4 p.m. Monday – Friday CST and some delivery limitations may apply depending on location. Contact your representative for delivery times.

Maintenance Solutions for Servers, Network and Storage

World Data Products, Inc. (WDPI) introduces custom maintenance solutions providing you with advanced technical support, parts replacement and sparing services when you need it the most. Certified technicians deliver fast resolution and provide you with the peace of mind knowing your business is protected.

Have you ever noticed the OEMs sell you servers and hardware at a “low cost”? It’s because they know you will be paying in the long run by locking into a long-term maintenance contract, sometimes for the life of the hardware. This could result in paying hundreds of thousands of dollars to the OEM during the life of your hardware.

Contact your WDPI representative at 1.888.210.7636 for a free hardware maintenance cost analysis and benefits comparison to help you improve service and lower maintenance costs. Stop paying too much. Contact us today!

*Guaranteed Next Business Day Delivery: Requires notification to WDPI by 4 p.m. CST and some delivery limitations may apply depending on location. Contact your representative for delivery times.

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We will contact you within 1 business day. For immediate help call us toll free at 888-210-7636

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