Repair Services
Why Repair vs. Replace?
You can take advantage of huge cost savings without sacrificing reliability and performance. WDPI offers express repair services and no bench fees. If we can't repair it, there is no charge. All repairs adhere to ISO compliant quality control standards, repaired equipment is fully cleaned, tested and is eligible for 3rd party maintenance. WDPI is proud of its reliable reputation and continues to be a Repair Services leader.
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Total Quality Repair ProcessWDPI ensures all equipment completes an extensive "Total Quality Repair Process" because customer satisfaction is our number one priority. WDPI's quality repair process has established industry standards and continues to be utilized as a benchmark throughout the world. Our state-of-the-art systems and facilities ensure that each order is completed to customer specification with 100% satisfaction guaranteed. All repairs are guaranteed for 90 days. |
 | Total Quality Repair Process |  |
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| Physical Inspection | Equipment is unboxed, serialized, thoroughly inspected and approved for receiving into the Inventory Management System. |
| Diagnostics | Products are categorized and certified technicians carefully inspect each piece of equipment and replace defective or missing components. |
| Parts Replacement | Certified technicians carefully troubleshoot and install each part according to OEM's specifications. |
| Upgrades | Memory, hard drive, tape drive and CPU speed upgrades are performed. |
| Testing | Following assembly of functional components, the system is rigorously tested with sophisticated testing equipment. |
| Quality Inspection | WDPI engineers complete a final inspection to ensure the equipment meets world-class standards. |
| Shipping | All equipment is carefully banded and packaged in compliance with industry-leading standard for safe delivery. Systems are insured and shipped according to customer specification. |
| Warranty | WDPI provides an industry-leading warranty and all reconditioned products are eligible for manufacturer's maintenance. |
Server Repairs
WDPI repairs the full line of servers from Dell, IBM iSeries, IBM pSeries, IBM xSeries, Sun, HP 9000, HP Itanium, HP Proliant, and many others. We can repair all features and options for these servers down to the component level. This includes system boards, multi-layer boards, CPU boards, I/O boards, mother boards, memory, tape drives and power supplies. No matter what volume you need repaired, World Data Products, Inc. can help.
Networking Repairs
WDPI can repair the full line Cisco Switches, Cisco Routers, Cisco Servers, Cisco Pix Firewalls, and all other Cisco Systems Modules, Cisco power supplies and Cisco phones. Other multi-platform Networking products we repair include Extreme, Nortel, Juniper, DELL, 3Com, IBM, HP, Adtran, and F5.
WorkStation and Desktop Repair
WDPI repairs the full line of workstations and desktops from Dell, HP, Compaq, IBM and SUN Micro Systems. We can also repair many other workstations and desktops as well as all options and features for these units to the component level.
| Repair Services | |
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| Cisco Repair | Cisco 1700 Router Repair Services Cisco 1800 Router Repair Services Cisco 2600 Router Repair Services Cisco 2800 Router Repair Services Cisco 3600 Router Repair Services Cisco 3700 Router Repair Services Cisco 3800 Router Repair Services Cisco 7200 Router Repair Services Cisco 7200 Router Feature Card Repair Services Cisco 7600 Router Repair Services Cisco 7600 Router Feature Card Repair Services Cisco MDS Storage Switch Repair Services Cisco PIX Firewall Repair Services Cisco Adaptive Security Appliance Repair Services Cisco LAN Switch - Fixed Configuration Repair Services Cisco LAN Switch - Modular Repair Services Cisco Catalyst Switch Feature Card Repair Services |
